Privacy policy.

At Hannah’s Home Help (I, me, Hannah’s Home Help) I understand that your privacy is very important to you. That’s why I am committed to protecting and respecting the privacy of all users of my websites.

My Privacy Policy, which has been mentioned below, explains what details and personal data I may gather from you, as well as how I may use or share any information that I have collected, or you have provided to me. Please note that we are only describing our own practices here, which apply to all services that we provide.
When you use and provide information to me via my Services, you are accepting and consenting to my processing of your information in accordance with this Privacy Policy, my Cookies Policy, my Website Terms and use,
Please read this entire policy carefully. When you are using my website/s, and services, you are agreeing to the practices described below.
For the purpose of the Data Protection Act 2018 (the Act), the data controller is Hannah’s Home Help.

My commitment to privacy

Hannah’s Home Help has established the following protection principles as guidelines
1. Lawfulness, fairness and transparency of data processing
Your personal data will be collected and processed in a legal, fair, and transparent manner.
2. Purpose and storage limitation
The personal data I collect serves an explicit and a legitimate purpose and will not be stored by me for any longer than is necessary.
3. Data minimisation
Any personal data that I use will be adequate, up to date, and only limited to what is necessary for me and my partners to provide any of the offered services.
4. Accuracy
The personal data I have on file will be the correct, complete, and updated (if necessary) information that you have personally provided me with. Suitable steps will be taken to ensure that inaccurate or incomplete data is either deleted, corrected, supplemented, or updated.
5. Confidentiality and data security
Your personal data will be treated as confidential, and will be kept secure by taking all suitable organisational and technical measures to prevent unauthorised access, illegal processing and distribution, as well as the accidental loss, modification, or destruction of your personal data.

How I may use your information

I use the information that you give me:
– to administer any account you may have with me;
– to manage your booking or respond to booking enquiry and to arrange the performance of services by your service provider;
– to occasionally provide you with co-branded and joint offerings in the form of products or services and send you occasional emails.
– to carry out our obligations arising from any contracts entered into between you and me;
– to provide you with the information, products and services that you request from me;
– to communicate with you about any comments, complaints, queries or feedback you might have about me or the Services;
– to give you the ability to interact with any service features on my website when you choose to do so, for instance with your online account and all of its features, our real-time chat service, my online booking system, and more;
– to notify you about any changes to our Terms or our Services, to communicate any information about your booking with you and to send you any account-related information and announcements;
– to ensure that content on our websites and our apps is presented in the most effective manner for you and your computer and/or device;
– to provide you with information about goods and services we offer that I feel may interest you by post, telephone, SMS or email.

Your Rights.

You have the right to ask me not to process your personal data for marketing purposes. I will usually inform you (before collecting your data) if I intend to use your data for such purposes. You can also exercise this right at any time by accessing the preference centre in your online account or by contacting me using the contact details in paragraph Contact us below.
The General Data Protection Regulation also grants you the rights : to know about and access the information I hold about you, to request changes to your personal information if it is erroneous or misrepresents you in any way and to request a copy of your personal data, ask that I restrict the processing of your personal data, or to have me completely erase it.
Additionally, you can limit the personal information you share. The only way we collect personal information is when you provide it to me voluntary. You can choose to browse some parts of Hannah’s Home Help websites without ever, purchasing a service or otherwise submitting personal information to me. Any personal information that is given to me will generally be retained for as long as your account is active or for as long as it is necessary to provide a service or operate my business, unless a longer retention period is required or permitted by law.
If you have more questions or you want to exercise any of your rights, contact me by sending an email to hannahmm2006@yahoo.co.uk. I will then review your request and get back to you within 30 days. You can also reach out to The Information Commissioner’s Office, who will be able to advise you on how to submit a complaint.